More workers than ever — about 50 percent of Americans— are working remotely. Employers and employees see the benefits of the arrangement. Among other perks, the arrangement allows employees more schedule flexibility, less time commuting and the ability to connect with a team even while travelling for work. Employers have access to a larger pool of candidates and fewer hard costs in providing a work space.
However, remote working arrangements can create a whole host of cybersecurity vulnerabilities and technological snafus. Working with a third-party business that provides fully managed information technology services can keep your business secure no matter where your team is working.
Here are some IT issues employers and remote workers may encounter.
Problem: Unsecured hardware
As hackers become more advanced and cyberattacks more frequent, securing only the computers in your office building does not suffice. Ensuring your business’ networks are secure should be one of your highest priorities. Even if your company has just one fulltime remote worker, employees likely have business data through their email apps on cell phones, on laptop or desktop computers, tablets, smart watches and other devices.
Solution: Virtual private networks — VPNs — provide security by requiring employees to sign in when accessing the network remotely.
Problem: Data destruction, ransomware
A remote working arrangement means an employee’s office can be among coworkers in the employer’s workspace one day and a home office the next day. Productivity can continue at the airport, across the country, at a conference or in the neighborhood coffee shop. But spotty Wi-Fi connections can mess with a work schedule, prevent files from being saved on a server and wreak havoc on your company’s data security efforts. Hackers can steal data and use ransomware to block access to data until a debt is paid.
Solution: Managed IT services allow employees to connect to the business’ server through the cloud, data centers in multiple locations throughout the country. Through the cloud, connections to the servers remain constant and data is backed up consistently. If a natural disaster or hacker strikes, businesses have the upper hand by having recent data stored in the cloud. Managed IT service providers can implement the data recovery process.
Problem: Lack of training
The majority of cyberattacks occur through human error. Employees could fall prey to a phishing attack by clicking a suspicious link in an email or website, downloading files containing malware or not securing hardware. Remote workers may not get proper training on how to recognize phishing attacks or follow the most recent cybersecurity protocols.
Solution: Managed IT service providers, such as Infomax, deliver periodic training and send out information on the latest scams, alerting employees before attacks can occur.
Contact Infomax at 1-800-727-4629 to learn more about how to keep your business’ data safe in any environment.