How to Maintain Operations While Working Remotely

The ability to work remotely is one that most office employees and employers have come to expect in the digital world. Even if employees and employers don’t see remote working as essential to operations, business partners and clients certainly want to be assured that a company can maintain productivity if employees are out of the office.

It’s imperative that organizations have a plan for employees to work remotely, whether it’s on a regular basis or temporarily. Here are some of the office systems we can help your organization prepare.

Servers

When employees aren’t in a centralized location, access to the organization’s server is necessary for employees to store files and connect to other network devices. Our Complete Cloud services — powered by Avatara — ensure that businesses can maintain access to the network even if they are offsite. With Complete Cloud, all servers, storage and other infrastructure are moved to the cloud, represented as multiple secure data centers across the country.

All computers and technological systems are hosted in the secured cloud so remote workers don’t have to be physically connected to a tangle of hardware while in a home office or other remote location. Additionally, data is regularly backed up and encrypted with cloud computing so cyber security presents no issue.

Laptops

Desktop-as-a-Service, or DaaS, is a secure way for your employees to gain access to their desktops without storing all their files directly on the device. DaaS is a type of cloud computing that allows businesses to project a workspace through a device.

That means all data, applications and even the desktop are stored in multiple geographically dispersed data centers. Software programs allow users to access these desktops on laptops, desktop computers, tablets and cell phones, even if they are outside of the typical office space.

Documents

Offices often have a more controlled environment than a remote working location. That means the organization’s important documents could be more at risk to be damaged or compromised. Additionally, employees may find a once-easy collaborative task cumbersome if they have to send drafted documents back and forth through email. 

Our document management system stores, tracks and manages files digitally where employees can securely access them and work on documents simultaneously. The software program allows employees to easily search for files. Additionally, the documents are securely archived, negating the concern that employees could lose or damage documents that result in data or revenue loss.

Communication

Efficient and effective communication is essential to a company, internally and externally. Hosted communications systems — or internet-based communication applications — ensure that the process remains smooth. These applications work through the cloud so your employees don’t need to be connected to in-office phone systems and all data is secure. Calls from cell phones through the hosted system also show up on caller ID as the business’ phone number.

Additionally, the program can allow a group of employees to collaborate and edit a document in real time and facilitate a video or phone chat for employees working in different areas.

Infomax can help prepare your organization to work remotely. Learn more at InfomaxOffice.com.

How to Avoid an IT Wreck

Before heading out on a road trip, most people make sure their car’s oil is changed and sufficiently filled, their brake pads are functioning properly and their tires aren’t bald. However, it’s just as important to perform regular maintenance on your car when you’re driving close to home. Starting the workday with a dead car battery is extremely inconvenient. Driving with warped brake rotors on the interstate during rush hour can be downright dangerous.

Most people understand the responsibilities and dangers that can come with driving a vehicle, but daily stress makes it easy to put off regular servicing. Your IT systems can suffer from the same negligence.

Small and medium-sized businesses likely have hundreds of devices that require regular maintenance — everything from computers, tablets, desk and mobile phones, servers, routers, printers, scanners, copiers and other machines.

Your office may perform full-scale system checks or data backups once a year or before beginning an ambitious project, but what do you do to ensure your equipment is functioning properly and securely on a regular basis? Can you or your employees recognize the signs of a breached or failing system?

We’ve got answers to your questions to keep irksome issues from turning into a complete wreck.

How do IT issues occur?

IT flareups are often the product of long-term issues that employees may not have recognized or that the company has not prioritized. It’s easy to see how more pressing work or more exciting projects can get in the way of fixing a system or device. If your office has only one or two IT employees on staff, small issues may fall through the cracks.

How can you keep an eye on your IT Services?

First, you need to set terms of reference for all employees. Make sure they understand how the systems and devices they use on a daily basis should work. Train employees to recognize common problems and provide a procedure to follow when issues occur. That way your employees aren’t driving around with the check engine light on for days without popping the hood of the vehicle or calling a mechanic.

Regular meetings are a great way to stay on top of your IT systems. Depending on your operations, a monthly meeting might be sufficient with all departments represented. The meetings should be streamlined, focusing on a plan of action to take care of the parts of your IT system that need regular maintenance — or ones that need special attention — until the next meeting.

How does managed IT help?

Third-party IT services providers, such as Infomax, supplement your existing IT team and allow your organization access to experts in various facets of IT. With Infomax’s iGuard Managed IT, clients know that more than 40 professionals with expert-level experience work for their business. Most importantly, managed IT provides business owners and employees peace of mind knowing that they have a team of professionals who are working proactively — not reactively — to keep your business safe from cyberthreats.

Managed IT providers work with businesses before breaches occur, periodically going over IT priorities. At Infomax, our iGuard Managed IT team even provides our clients with security awareness training to ensure employees are up to date on how to keep company data safe. iGuard Managed IT Services also entails regular data backups, ensuring that systems can be restored in the event of cyberattack, natural disaster or user error.

How does complete cloud computing keep your IT in line?

Infomax’s Complete Cloud Services — powered by Avatara — are similar to our managed IT services. However, our complete cloud services allow your company to completely hand your IT needs over to a team of experts.

It makes the most sense for businesses that don’t have full-time IT employees and want to staff to focus on their initiatives instead of pesky IT tasks. For instance, your mechanic wouldn’t expect you to rotate the tires on your vehicle while they change the oil.

With complete cloud services, our IT experts work even more proactively to protect and maintain your devices and IT systems. Additionally, all servers, storage and other infrastructure are moved to the cloud, represented as multiple secure data centers across the country. All computers and technological systems are hosted in the secured cloud, taking away the clutter of hardware your organization previously stored. Your business will never again need to buy new hardware, manage device upgrades or download new programs.

To learn more about how Infomax can help keep your IT systems running smoothly, contact us at 1-800-727-4629 or visit www.infomaxoffice.com/support/contact-us/.

Data Loss Could Prevent Business Growth

In the last two years, 90 percent of the world’s data was generated, according to Forbes. In an increasingly digital world, data generation will expand exponentially.

Each day, your business is creating data that details your company’s employees, clients, finances, work patterns, online searches, social media and other daily work. But what is your business doing to capture that information? As time goes on, you might find that your business has significant data drains or data loss that hinder reflection and future growth.

Why is it important to capture data?

Saving some types of data is an obvious necessity. For instance, businesses must keep information about income, budgets, invoices and other financial records to file taxes and report earnings to a board of directors. Files of contact information and work history for clients, vendors and business partners allows an organization to maintain their level of work.

But at the most basic level, businesses should analyze collected data to inform future decisions, allowing companies to budget, plan for growth in various departments, recognize the strengths and weaknesses of their workflow and much more. Properly analyzed data provides a clear, objective record. However, businesses that have data drains cannot rely on their data as a relevant record.

How can you spot a data drain?

A data drain is when you’re losing data your business generates. Unfortunately, you can’t go back in time to collect and archive data after it has disappeared. Here’s how you can determine if your business has a data drain.

  • You don’t have a plan to collect data. It’s important that your business outlines the types of data it wants to gather. In addition to employee, client and financial information, the categories of data you gather should be tailored to your business. You may want to track the amount of people who come into contact with your products and services, how potential and loyal customers interact with your brand, sales numbers, reports, communications, social media engagement and more. Have a conversation with each department in your organization to make sure your system is capturing the data they create on a regular basis.
  • You don’t know where data is stored. Do you know where you could find your organization’s data? Do department heads and employees know how to access data? If organizations do not regularly access and analyze data to inform business processes throughout each quarter, the resource is being wasted. Additionally, data security is extremely important in the digital world. Your business should be sure that your data is safe from cyberattacks, system failure and user error.
  • You don’t collect detailed data. Be diligent about outlining and evaluating the type of data your organization collects. Data is information that provides context to figures. If you don’t have enough information to provide that context, your data sets could be incomplete.
  • You don’t have a data recovery plan. Data recovery plans outline data restoration Disasters can range from damage done to hardware by a natural disaster, user error or cyberattacks. A thorough disaster recovery plan is detailed and delegates tasks to a team of information technology professionals and internal employees who can restore your business’ data as quickly as possible.

How to plug a data drain?

Your IT providers can work with your organization to perform regular data backups. Programs such as Infomax’s iGuard Managed IT and Complete Cloud services provide constant backup with information being stored in multiple secured data centers. Infomax will also train employees to spot potential cyberattacks and system breaches.

Additionally, document management systems offer tremendous ease in capturing information. Your documents will be stored in a secure archive that is easily searchable when it’s time to analyze data.

Learn more about Infomax’s IT services and document management system

The Benefits of Leasing an Office Printer

Has your office needed a new printer for a while, but the cost and dizzying number of options on the market are holding you back? Leasing an office printer could be the secret to a much-needed equipment upgrade.

Limited overhead costs

What would you do with a budget surplus? Small and medium-sized business owners and managers probably have a long list of answers. Sadly, many organizations don’t have extra funds that are not already allocated for the fiscal year. Multifunction printers, or MFPs, can cost a few thousand dollars, and prices change with the market. Leasing allows you to obtain new office equipment today and gather funds as you use it, not scrape for the full amount or max out credit limits to buy a printer. Budgeting also becomes easier: businesses can plan on the same monthly payments for a year or two instead of guessing as to what their budget should be for a new printer paid in full.    

Updated technology

Technology develops at a breakneck pace, and your office needs equipment that matches your businesses’ advancements. Companies that have a high volume of specialized print jobs have the flexibility to upgrade their equipment for the most effective and efficient tools when their contract is up.

And while some organizations may not be looking for the most tricked-out new printer to enter the market, your office will be better off with a system that runs and uses ink as efficiently as the newer models do. Additionally, new MFPs have increased security measures. Manufacturers are making printers that protect sensitive information by requiring users to sign in before gathering their documents.

Smooth transition

When you lease a new MFP, providers typically take care of set up, connecting it to Wi-Fi and other devices in your office. Infomax also performs test runs and on-site training to ensure employees are able to use the equipment to its full capacity.

Easy upkeep

Most equipment providers offer maintenance plans that make fixing printer jams or other production snags a breeze. This means your business can avoid the hassle of searching for service technicians and exorbitant bills each time your MFP needs servicing. Regular ink cartridge and toner changes also are typically included in a leasing package.

Painless disposal

When you lease a printer from a third-party provider, you can avoid the hassle of selling or disposing of your old model when you want to upgrade. Gone are the days when old technology could be sent out with the trash. Today, companies must ensure their data is secured and need to comply with safe, environmentally friendly regulations regarding disposal. When you lease, disposal issues are the responsibility of the lessor, not yours.

To learn more about Infomax’s leasing options, message us online or call 1-800-727-4629.

Why Your Office Should Use DaaS

Cloud computing provides many advantages to the workplace, including increased security, accessibility and cost savings. Desktop-as-a-Service, or DaaS, could change the way your office operates for the better. But what is it? We answer all your questions here.

What is DaaS?

DaaS is a type of cloud computing, or computing supported by multiple secured data centers. Information technology providers offer this virtual computing to businesses to project its workspace through a device.

What makes DaaS different?

With typical computing, data is stored on a business’ devices and local servers. Companies are saddled with maintaining expensive, cumbersome and vulnerable infrastructure on-site. DaaS computing is done through the cloud. That means all data, applications and even the desktop are stored in multiple geographically dispersed data centers.

Software programs allow users to access these desktops on laptops, desktop computers, tablets and cell phones, even if they are outside of the typical office space.

How does DaaS compare to VDI?

Virtual Desktop Infrastructure, or VDI, is similar to DaaS. Both provide virtual desktops. However, DaaS is hosted through off-site servers and data centers, while VDI is hosted through local servers maintained by an IT team. That means organizations that use VDI to serve virtual desktops have to maintain and upgrade on-site servers, a labor-intensive and expensive process.

What are the benefits of DaaS?

Increased security: Because all computing is done through the cloud, all data is encrypted and regularly backed up. Data is easily recovered if a natural disaster, computer failure or cyberattack occurs. Access to the company desktop is always restricted, protecting the organization’s sensitive data if an employee damages, loses or has a laptop stolen.

Accessibility: No matter where your employees are working, they can access shared files and applications. DaaS makes remote working a breeze. Those inside the office also benefit from the cloud computing service because they’re not waiting on laggy applications and software on individual devices.

Cost savings: With DaaS through Infomax, you pay only for what you consume, avoiding those excessive monthly or annual fees you used to pay for benefits you never used. This means you can also scale the service up or down as your office expands or needs change. You’ll never be hit with upfront charges, bandwidth utilization fees or minimum term conditions.

Easy Management

Businesses avoid wasting time, money and space maintaining infrastructure through DaaS. By using a third-party IT provider, such as Infomax, the all management of DaaS is off your organization’s plate.

Learn more about Infomax’s DaaS services here.

2020 Printing Trends

Inkjet printers have only been a workplace mainstay for about 30 years, but each new decade brought vast advancements in printer, copier and scanner technology. The start of the ‘20s is sure to do the same.

Learn about printing trends we expect in 2020 and how they’ll affect your workplace.

Personalization

The rise in consumers’ desires for printed décor, signage and other large format printing projects are ushering in a demand for advanced multi-function printers, such as the Oce Colorado.

The desire for more personalized printed products means production printing operations need efficient and long-lasting large format printers that can keep up with demand. Equipment must also be versatile enough to handle printing on a variety of media, everything from thin wallpaper, window film and cloth to thick paper or vinyl for signs. 

Security

Cyberattacks are one of the biggest threats businesses face, and the frequency and severity of cyberattacks won’t slow in the next year or decade. Consider how many documents containing sensitive information roll off the printer, copier or scanner at your organization each day.

Because most multifunctional printers are connected to a business’ servers, they’re at risk for cyberattacks. In 2020, we’ll see even more manufacturers release machines with software and hardware offer more security, such as programs that require employees to verify credentials before printing or collecting documents.

Cloud Storage

Storing reams of documents in countless filing cabinets is so 2000. As we head into the 2020s, workplaces will demand more efficient processes. Cloud storage services, such as Infomax’s uniFLOW document management system, will allow workplaces to print faster and store documents easily. These programs also allow remote printing. System administrators can also set document permissions for specific users, increasing security for sensitive information. We’ll see more workplaces use document management systems to connect to various devices throughout the next year.

Crisp Imaging

The minimalist aesthetic that ruled the late 2010s will continue to dominate design in 2020. For printers, simple design could mean fewer headaches with clashing ink colors and complex overlaid graphic elements.

However, understated designs could bring their own set of challenges, whether printing on inkjet or laser printers. The few elements on a printed document will need to have clean lines and crisp images. 

Environmental Sustainability

Many industries champion environmental sustainability causes, and the printing industry is no exception. Customers have long chosen to print on recycled paper, but we’ll see more printer manufacturers nod to green practices a nod in 2020. It’s possible that more printers will use soy and vegetable-based inks instead of petroleum-based substances. New machines will also be more energy efficient.

To outfit your office with equipment suited for the next decade, message us online or call 1-800-727-4629.

2020 Trends in Technology and Cybersecurity

In 2010, consumers were introduced to the iPad. Facebook was rising in popular culture with Twitter hot on its heels. The BlackBerry withered on the vine while more smartphones stormed the market. Americans were just beginning to consider online privacy concerns.

A decade later, tablets and smartphones have revolutionized business. Social media is a must-have platform for businesses to connect with consumers. Cybersecurity and privacy concerns reached a fever pitch in 2019.

There’s no doubt that the rapidly changing digital world will bring new opportunities and challenges in the next year. We predict 2020’s technology trends and how they’ll shape workplaces.

IoT

The Internet of Things — interconnected devices able to transfer data over a network — will grow in 2020. The IoT is already represented in the workplace through smart locks, thermostats, cameras, printers, tablets, smartphones and wearable devices to track travel or employee activity. As automation grows and companies add or upgrade equipment, it will be increasingly important for professionals to understand their devices’ interconnectivity and how to secure them from cyberattacks.

Automation and AI

Automation programs and artificial intelligence will have an even greater impact on the workforce in the coming years.

AI — machines mimicking human behavior by basing actions on past data — is already a fixture of Americans’ personal lives. Streaming services offer algorithmically generated suggestions based on past views, and social media sites use AI facial recognition software to suggest people users can tag in photos. In business, AI is already used to filter spam emails, detect fraudulent financial transactions and for a variety of other tasks.

Simply put, AI technology can accurately perform these tasks much faster than people can, leading decision-makers to favor labor-saving tools. AI is part of a larger automation trend that which could obliterate as many as 73 million jobs in America by 2030, according to a McKinsey Global Institute report. However, experts such as Kevin Kelly, co-founder of Wired magazine, believe the growth in AI technology will also create jobs as employees are needed to create and manage the technology. Throughout the next decade, the tech industry will see a rapid expansion in the need for workers trained in automation programs.

Outside of the job market, workers can find comfort in the fact that automation will eliminate pesky daily tasks that distract them from larger projects. Automation can help generate sales leads, maintain office equipment, analyze reports, organize data, process transactions and answer questions among other tasks.

Accessibility

American workers are constantly on the go, and many workplaces have employees who work remotely. More and more workplaces will require virtual private networks — VPNs — for employees who access the company network remotely.

Hosted communications systems are another way for employees to easily work on the go and connect with customers. The system allows a group of employees to collaboratively edit a document in real time and facilitate a video or phone chat for employees working in different areas. Cell phones connected to the office communications systems allow workers to answer calls outside of the office. If the call is sent to a voicemail, the message is transferred from the individual’s cell phone to the voicemail connected to the hosted communications system.

Cybersecurity

As the IoT expands and hackers become more adept at deploying cyberattacks across devices, cybersecurity threats will be more prevalent than ever. More small and medium businesses are facing the same cyberthreats as large corporations, according to Ponemon Institute’s 2018 State of Cybersecurity in Small and Medium Size Businesses report.

For the report, researchers surveyed more than 1,000 small and medium businesses in the United States and the United Kingdom. The survey found that 67 percent of respondents — eight percent higher than in fiscal 2017 — reported facing a cyberattack in fiscal 2018. Additionally, 58 percent reported facing a data breach in fiscal 2018, an increase of four percent from 2017.

More businesses will recognize the dire need for advanced cybersecurity plans. Throughout 2020, leaders will devote more resources to security efforts. For comparison, Cyber Security Hub found that companies’ cybersecurity budgets increased 59 percent in the first half of 2019.

In 2019, 91.3 percent of the Cyber Security Hub respondents said the lack of trained talent was turning into a crisis.  As the workforce hurries to find employees skilled in cybersecurity, more organizations will turn to managed IT service providers, such as Infomax, to work with a ready-made team of cybersecurity experts.

To learn more about Infomax’s team of providers, message us or call 1-800-727-4629. We can help guide your workplace through the next decade.

Get Out of the IT Business

Employees of small or medium-sized businesses know they often have to wear many hats. Daily tasks often stray outside the bounds of their job description. That likely means that the organization’s IT staff consists of one or two inherently tech-savvy people who take the time to tackle small technological issues in addition to daily work.

Wouldn’t it be great if your employees could get back to doing their jobs and get out of the IT business?

Our Infomax’s Complete Cloud Services — powered by Avatara — are the solution. Complete Cloud services allow your company to completely hand your IT needs over to a team of experts. These services differ from managed IT services — where a third-party IT provider works alongside existing staff and equipment your business still manages.

With Complete Cloud, all servers, storage and other infrastructure are moved to the cloud, represented as multiple secure data centers across the country. All computers and technological systems are hosted in the secured cloud, taking away the clutter of hardware your organization previously stored. Your business will never again need to buy new hardware, manage device upgrades or download new programs.

Convenience and security with this IT system are unparalleled. Your business only has to consider one monthly fee to one vendor for unlimited data storage, security and the services of an entire team of IT experts. Additionally, on-the-go staff can access your company’s systems anywhere through computers, phones or tablets.

However, convenience doesn’t compromise security. Though employees can log on remotely, they do so through multiple layers of authentication, so security isn’t an issue. Data backup is also continuous with Complete Cloud services, so data recovery is easy and efficient in the event of a disaster or cyberattack. Companies who need to provide compliance reporting should look no further because Complete Cloud fulfills the highest levels of security necessary for your organization.

And while Complete Cloud services are a desirable IT solution for any company, the system is especially convenient for companies who need high-performance machines to run complicated applications, such as computer assisted design — or CAD — programs. Because the applications will run through servers in the cloud, there’s no need to buy extra hardware to store data onsite and no risk of programs overloading and shutting down.

If your organization is ready to be done patching up IT issues and get back to work, contact us today to learn more about our Complete Cloud services.

How to Spot a Phishing Attack Through Email

It’s hard to imagine doing business in the 21st Century without email. It’s provided us with an instant tool for communication and an easy system for archiving information. Email also has given hackers a portal through which they can employ a phishing attack and infect an organization’s servers with malware and gain sensitive information, virtually effortlessly.

A phishing attack is when cyber criminals make a targeted attempt through email to trick individuals into opening links, providing sensitive information or downloading attachments with malicious software.

Phishing attempts are becoming more sophisticated and ever more frequent. For instance, more than 70 percent of targeted cyberattacks in 2017 involved the use of phishing emails, according to the Symantec Internet Security Threat Report 2018. That same report found that 7,710 businesses were hit by a scam each month in 2017.

Infomax recommends employees undergo regular training on how to recognize a phishing attack and stay aware of the latest scams. We offer regular cybersecurity training through our Complete Cloud and iGuard Managed IT services. Here are our tips on how to spot an email phishing attack.

Sender asks for personal information

Hackers have become very sophisticated, and an email can arrive in your inbox that looks authentic, mirroring the email interface of yours or another company. However authentic the email looks, a mental red flag should be raised if the individual is asking you to provide or confirm personal information. Whether it’s from an alleged human resources representative asking for your personal identification or an internal or external sender asking for financial information, you can’t be sure who may see your data once you hit the send button.

Trusted sources will never require you to email sensitive personal or business information because they know how easily accessible that information is to hackers. A trusted organization will encourage you to call a number, send mail or visit a separate, secured online platform. 

Email contains unfamiliar links

Similar to mirroring an email, hackers create false webpages that mimic real sites. When you’re prompted to enter information, such as a password, into the fake site, cyber criminals gain access to your and your organization’s information. They can also create malicious links that resemble real web addresses you or other employees frequent, hoping those who open an email don’t look too closely at a URL before they click.

Instead of clicking links train yourself and your colleagues to read a link in an email, checking it against the frequented URL in a web browser. Additionally, hover over and read the web address of links concealed within the text of the email.

Email is poorly written

An easy way to spot a phishing attack is if it contains awkward phrasing, rampant misspellings and grammatical errors. Emails from legitimate companies reflect the professionalism of those who work there. Before proceeding, those on the receiving end also should check that the email address from the sender is legitimate, not containing additional words or characters that readers may not notice on first glance.

Suspicious attachments are included

Never click on or download email attachments that look suspicious or that you are not expecting. The attachment could be a malicious URL or virus that can corrupt the user’s computer and lead hackers into the company’s network. Your business should invest in antivirus software that will scan for suspicious attachments. Employees should also verify attachments with senders by emailing them on a separate thread, calling them or messaging them in another way.

Remember not to give in to pressure from an unknown sender and always take time to consider the information received in an email before reacting. To secure training for your organization, contact us today.

Disaster Recovery Plans: All Your IT Questions Answered

Your company’s time and resources are limited. When you spend time planning for the future, it likely centers around a plan for a project, expansion or improvement. The last thing you want to spend precious time and resources on is planning for everything to go wrong.

However, if you don’t plan for disaster recovery, all your hard work for future growth can disappear, leaving you rebuilding your business from scratch and losing potential revenue and precious data.

What is a disaster recovery plan?

It’s a plan to get back to business as usual. Disasters can range from damage done to hardware by a natural disaster, user error or cyberattacks. A thorough disaster recovery plan is detailed and delegates tasks to a team of information technology professionals and internal employees who can restore your business’ data as quickly as possible. It allows the organization to recover data, gain access to networking technology, reconnect power and repair software or hardware.

When should planning begin?

The good news is that cloud computing and managed IT services makes disaster recovery much less difficult. Your managed services team — a third-party team of IT professionals — can assist your organization in transitioning to a cloud computing system.

The cloud — represented as multiple, secure data centers across the country — ensures that your sensitive and important information is secure. Data is backed up continuously so loss in the event of a disaster is miniscule. Your managed services team will use the latest data backup to restore your systems.

But that doesn’t mean you shouldn’t have a disaster recovery plan. Your IT provider can work with your organization to determine steps to cover everything from what happens if your data is compromised to finding temporary hardware and software that allows your team to get back to work even as recovery begins. 

What should be in a disaster recovery plan?

Businesses often believe their disaster recovery plan should focus only on the worst-case scenario. However, consider what you need from your IT services and equipment to carry out daily operations. While the ultimate disaster could occur, daily mishaps are more likely, such as a corrupted software program or finnicky phone systems. 

Additionally, it’s important to not only have the guidelines for restoration, your IT team must have comprehensive access to your applications so they can get to work as soon as a disaster strikes. Both IT professionals and internal employees should understand the tasks they may need to carry out if IT systems go awry.

How do I create a disaster recovery plan?

As your organization and its processes evolve, your IT plan should be updated. To create a plan with your IT provider, consider these steps:

  • Establish the scope of the organization’s daily work
  • Gather network infrastructure and access documents
  • Identify threats
  • Review past actions during outages or disasters
  • Build an emergency response team
  • Review the plan with IT professionals and management
  • Test disaster recovery plan
  • Update the plan

Infomax can help create a disaster recovery plan for your team. For more information, call 515-244-5203.