Misperceptions about Managed IT Debunked

Even if you consider yourself tech savvy, information technology tasks that pop up without warning can seem annoying. If you’re not adept at navigating technological programs, necessary IT work can feel downright overwhelming.

Managed IT services — partnering with a third-party provider — can help your office regain control of your IT services. However, companies who don’t regularly work with an IT vendor may have misgivings about allowing another company access to their networks and devices.

We’ll shed light on common misperceptions about managed IT services.

Is Reactive

Is Proactive

Many companies may think working with an IT provider is necessary only in the event of a cyberattack, program failure, hardware damage or natural disaster. But reactive IT strategies leave you vulnerable to damaged equipment, security risks, financial liability and serious productivity loss.

Managed IT service providers work with your company to assess vulnerabilities before they become disasters. They can craft a proactive approach by presenting new options or changing common operations to boost security and maintain business functions.

A service provider may also develop a disaster recovery plan for your business. A thorough disaster recovery plan — or plan to get back to business as usual — is detailed and delegates tasks to a team of information technology professionals and internal employees who can restore your business’ data and systems as quickly as possible. It allows the organization to recover data, gain access to networking technology, reconnect power and repair software or hardware.

Is Expensive

Is Cost Effective

Many small businesses have switched to managed IT because they provide a variety of services and a team of IT experts. For one monthly fee, businesses that use managed IT services gain access to an entire team of professionals who specialize in specific facets of IT, rather than one professional who has to be a jack of all trades. Managed services typically cost less than it would to hire one full-time employee. Small businesses may find this a particular boon if they don’t have the budget or workload to justify hiring a fulltime IT staffer.

Another cost benefit for small and medium-sized businesses: they don’t have to worry about working with three or more vendors for all their IT support. Costs and services are consolidated to one company with predictable expenses, and you don’t face the nickel-and-dime charges that may come with using a variety of vendors.

Is for Small Businesses

Is Scalable for Businesses of All Sizes

Managed service providers can complement your existing IT team. If you have one or two IT employees on staff, the managed services team can work with them to prioritize certain projects and offer help on an as-needed basis. Working with a provider can also free up your IT staff to implement projects that were previously on the back burner.

Your business also may only be interested in help maintaining security and providing training to employees. IT providers can scale your services to your needs.

Infomax can lighten your IT workload. Contact us today about our managed IT services here.

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