When Service Is More Important than Technology

Technology drives your business, and you depend on your technology equipment to function on a daily basis. Between computers, servers, printers, scanners, and all the elements of your IT network, your company needs its equipment in optimum working condition at all times. And that’s where service comes in. In an ideal world printers would never jam, laptops would never fry, and servers would never crash. But when those things happen, you need a reliable business solutions partner to get you back on track.

Here are a few telltale signs that your technology solutions partner prioritizes service—and your business—above all else.

  • Proactive service and maintenance. In the world of business, you only want the best. A good solutions partner will ensure that your equipment is secure, up to date, and working efficiently. You work hard to make your business the best it can be. Shouldn’t your service partner do the same?
  • Rapid response times. When your equipment needs help, it needs help immediately. A solutions partner that prioritizes response prioritizes your business. Having someone you can call quickly and who will respond immediately is invaluable to long-term business success.
  • Strong local presence. Word of mouth is paramount when it comes to whether a solutions partner will be a good fit. Take time to get referrals for potential service partners, and gain the opinions of trusted colleagues and other local businesses before making your decision. Also remember that a solutions partner’s local presence will equal enhanced flexibility and responsiveness.
  • Expert technicians. A great solutions partner will have the expertise to back up their work. Furthermore, expert, certified technicians will be up to date on all of the latest innovations and advancements, helping keep your business on the cutting edge. This way, your company’s workflow is consistently smooth, efficient, and ahead of the competition.

For a solutions partner that prioritizes your business above all else, contact Infomax today.

How Safe Is Your Email System?

Everyone thinks they understand email security—don’t open emails from unknown senders, don’t click on suspicious links, don’t open untrustworthy attachments. But email security goes beyond common sense. To protect your business, and your employee and client data, you need to ensure proper email safeguards are in place before your email system s compromised. It’s important to ask the question: “Is your email system really secure?”

Here are several ways you can protect and defend your email system.

  • Consistent email policies. There is strength in unity. Therefore, it is essential that your employees are all on the same page when it comes to email. With just one chink in the armor, your defenses are lowered. Be sure that every employee is on the same page when it comes to email protocol, and then backup your policies with automatic safeguards to ensure compliance.
  • Reliable email filtering. Email filtering is absolutely vital in protecting your company’s sensitive materials. At Infomax, our iGuard core email filtering will recognize and eliminate nearly all viruses, worms, and other intrusions before they present lasting problems.
  • Efficient archiving. If not properly regulated, email archiving can become haphazard and headache inducing. Be sure that your emails are properly archived, so that they are easily retrieved in case of an audit. This will streamline a business process that will benefit your clients, as well as your personnel.
  • Thorough message encryption. Email encryption can help protect your business from prying eyes, both inside and outside your business’ walls. Using specific policy criteria, encrypted messages are sent automatically. This way, your valuable information is kept out of the wrong hands.
  • Dependable disaster recovery. Protecting your inbox from unexpected events is essential. When disaster strikes, be sure there is a reliable recovery system in place. For example, a system that provides auto-spooling of messages will ensure that your email is not thrown to the wolves if something goes wrong.
  • Guaranteed Continuity. When it comes to email, continuity matters. Email management and monitoring ensures that if your system goes down, your email system continues without interruption through a remote, redundant server. This way, your workflows do not come to a grinding stop in the event of an unforeseen problem.

To learn more about how to properly secure your email system, contact Infomax today!

Going Green Starts with Your Office Equipment

There are plenty of ways to “go green” in your office. Many of these eco-friendly practices are intuitive, such as turning off your computer at the end of the day, and using the appropriate waste bins to separate trash from recyclables.

That said, more and more eco-conscious companies are making smarter hardware decisions to meet their green initiatives. Investing in efficient office equipment—such as printers, copiers, scanners, and MFPs—saves energy without sacrificing quality.

Here are some tips for choosing greener hardware for your office:

  • Invest in efficiency. Typically, office equipment usage accounts for up to 40 percent of a company’s energy bill. Highly efficient machines are simply better for your business in the long run—and also provide immediate cost savings. Be sure to select high-efficiency equipment, usually indicated by the ENERGY STAR symbol. This tells you that you’re purchasing an eco-friendly product, and can potentially reduce the energy used by your business’s hardware by up to 60 percent.
  • Consider the features. Does the MFP you are considering offer duplex printing, advanced sleep mode, and other eco-features? If not, you may want to keep looking. These features are essential for reducing energy consumption and chopping that electricity bill.
  • Buy local. In addition to supporting your local economy, buying or leasing your equipment from a local vendor ensures less gas is used for transportation. Big box office retailers use huge amounts of energy in the shipping of equipment from centralized warehouses to your office. Local inventory also means our machines are available for expedited delivery and installation, with on-site training for your staff.
  • Remember to consolidate. Do you really need separate devices for your printer, scanner, and fax machine? Instead of multiple devices that take up too much energy and office space, consider an MFP, or multi-function printer. Multi-functions systems ensure all of your document imaging needs are met, and consume about 40 percent less energy than offices with standalone devices.

These are just a few of the ways smart hardware decisions can help save the planet and your pocketbook. To learn more, contact Infomax today.