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Keep Your Team Connected with ConnectPlus

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Businesses have become increasingly dependent on technology to handle their day-to-day operations. Unfortunately, much of the technology we rely on is exceedingly complex, and employees with the knowledge, training, and skill set required to install, set up, and optimize our systems are hard to come by. Not to mention expensive. Few organizations can afford to keep someone on staff to keep their office technology devices connected, or to reconfigure equipment they already have in place.

Thankfully, Infomax Office Systems offers an affordable program to help keep all of your equipment connected. Our ConnectPlus program is a comprehensive service package for organizations that rely on interconnections between desktop PCs, networks, and imaging systems like printers, copiers, and multifunction printers (MFPs). ConnectPlus is a completely hands-off approach to your office technology, one that keeps your systems up-to-date and working together as efficiently and securely as possible, all for one flat fee.

When your systems are linked, as is typically the case in today’s high-tech office environment, you need each piece of equipment to perform as strongly as the next. There’s no room for a weak link in this chain, as it could result in unexpected and costly downtime, or inefficiencies in your business processes and workflows. ConnectPlus eliminates these headaches and hurdles, ensuring that all of your office technology devices are working correctly and economically, at maximum efficiency. Whether our service professionals are setting up new machines in your office or reconfiguring ones you are currently utilizing, ConnectPlus puts all of Infomax Office Systems’ invaluable resources at your disposal.

Our Connect Plus program includes:
• Basic Installation & Implementation Package
• Ongoing User Training on Document Output Devices
• Network Installation of Document Output Devices
• Ongoing Loading & Training on Print/Scan/Network Drivers
• Initial Software Enabler Installation and User Training (eCopy, Paper to Office, Essentials, PPDM)
• Installation of Remote Output Device Monitoring Software on Applicable Network Devices
• Ongoing Remediation Assistance for Print/Scan/Network Fax Issues
• Ongoing Assistance for any Infomax Provided Applications
• Unlimited Help Desk Phone Support.

Today’s businesses can’t afford inefficiencies or downtime when it comes to their office technology. Contact Infomax Office Systems today to learn more about how our ConnectPlus program will keep all of your office technology connected!

Why a Comprehensive Management System Makes Sense

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Today’s office is a connected office. PCs, printers, scanners, and fax machines all communicate over the network. While this connectivity enables remarkable productivity, it also comes with costs, namely the need to manage network system components. Unless your company’s primary business is managing computer systems, consider adopting a comprehensive management system like Infomax’s ConnectPlus.

Hassle-Free Additions
Getting a new computer, printer, or other network device can throw your day into chaos, but a comprehensive management system handles the headaches for you—including system integration and connection to other devices in your network. With our basic installation and implementation package, we’ll manage the assignment of ports, defaults, and connections.

Installation & Training
With ConnectPlus, you’ll get complete assembly and testing of your new equipment, accessories, and related software. Our technicians will handle the fine-tuning of system components, loading drivers and training your staff. We make sure new devices integrate seamlessly into your network and your personnel are trained to run it.

Ongoing Support  
Once you’re up and running, we’re here for problem-solving on your output devices and we offer assistance for every application we provide. You’ll get installation of new device drivers and you can call on us for unlimited help desk phone support. We can add supplementary training in systems, administration, and software on an as-needed basis. We can also manage system reconfiguration, memory installation, and other services—just ask!

Free to Focus
Teaming up with a comprehensive management system gives you and your team something priceless: the freedom to focus. Instead of wrangling new machines, you can concentrate your resources on activities that truly add value to your bottom line. Your IT specialists can be writing custom apps that serve your clients instead of crawling under desks to connect cables.

In today’s hyper-competitive environment, working with a systems management partner can mean the difference between surviving and thriving. Programs like ConnectPlus make it possible for you to focus on your core business, so call Infomax today about getting started with ConnectPlus—and leave the tech to us.