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Get Out of the IT Business

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Employees of small or medium-sized businesses know they often have to wear many hats. Daily tasks often stray outside the bounds of their job description. That likely means that the organization’s IT staff consists of one or two inherently tech-savvy people who take the time to tackle small technological issues in addition to daily work.

Wouldn’t it be great if your employees could get back to doing their jobs and get out of the IT business?

Our Infomax’s Complete Cloud Services — powered by Avatara — are the solution. Complete Cloud services allow your company to completely hand your IT needs over to a team of experts. These services differ from managed IT services — where a third-party IT provider works alongside existing staff and equipment your business still manages.

With Complete Cloud, all servers, storage and other infrastructure are moved to the cloud, represented as multiple secure data centers across the country. All computers and technological systems are hosted in the secured cloud, taking away the clutter of hardware your organization previously stored. Your business will never again need to buy new hardware, manage device upgrades or download new programs.

Convenience and security with this IT system are unparalleled. Your business only has to consider one monthly fee to one vendor for unlimited data storage, security and the services of an entire team of IT experts. Additionally, on-the-go staff can access your company’s systems anywhere through computers, phones or tablets.

However, convenience doesn’t compromise security. Though employees can log on remotely, they do so through multiple layers of authentication, so security isn’t an issue. Data backup is also continuous with Complete Cloud services, so data recovery is easy and efficient in the event of a disaster or cyberattack. Companies who need to provide compliance reporting should look no further because Complete Cloud fulfills the highest levels of security necessary for your organization.

And while Complete Cloud services are a desirable IT solution for any company, the system is especially convenient for companies who need high-performance machines to run complicated applications, such as computer assisted design — or CAD — programs. Because the applications will run through servers in the cloud, there’s no need to buy extra hardware to store data onsite and no risk of programs overloading and shutting down.

If your organization is ready to be done patching up IT issues and get back to work, contact us today to learn more about our Complete Cloud services.

What is A Cloud Server?

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In the past decade, cloud computing transformed from an information technology buzzword to a part of our everyday language. However, most associate the cloud as the omniscient and vast virtual space that holds old pictures and long-deleted phone applications. Using cloud servers in the professional world offers businesses security and stability, especially for small and medium-sized businesses who don’t have the space or knowledge to implement a cloud server for their company.

Cloud servers are servers that run in a cloud, defined as multiple secure data centers that run via internet access. They can’t be reached physically. Cloud servers operate independently as software units. This system differs from the traditional server, which is a computer with the hardware to manage connections to other devices and store data.

Managed IT providers — or third-party IT organizations such as Infomax— can help secure a cloud server for your business. Let’s look at some of the benefits of using a cloud server.

Security: Consider all the sensitive data your business must have on file: company financial information, client records, data from past or current projects, confidential employee files and much more. It’s important to keep this data safe and secure from cyberattacks, natural disasters and accidental program or user corruption. 

Cloud servers provide more security than traditional servers because your data is represented in multiple secure data centers that are heavily protected to prevent breaches. If a natural disaster or cyberattack hits one data center, your data can still be recovered. Additionally, all data is encrypted.

Scalability: Because cloud servers are virtual, device connections can be added or removed from the server to fit the needs of your business. Most IT service providers charge your business for the amount of server traffic you use instead of paying in advance for the amount you think you might use, allowing you to scale costs based on your needs.

Efficiency: This model is more cost effective than traditional servers with hardware because you’re likely not paying for the cost of physical equipment and the energy needed to power it. Additionally, connection to cloud servers is typically faster because you use the virtual services of many servers.

Compatibility: Cloud servers can be used with nearly every operating system, allowing your business flexibility and peace of mind.

Think your business could benefit from a cloud server? Contact Infomax today at 1-800-727-4629.

Document Management Systems: The Filing Cabinet of the Future

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Do you remember when businesses first began to use email? It revolutionized how we communicated and conducted business. Workers and customers no longer had to wait days for a response to questions or comments. Employees could share information in seconds, even copy others into an email thread. Spam and junk filters added extra security, ensuring that suspicious emails or unnecessary notices were cleaned out of the inbox.

Businesses have been using email for decades to send and receive notes and documents, but they’re likely using outdated technology to store them. If you’re storing your documents on a single computer drive — or worse, a filing cabinet — you may want to consider a document management system for your company.

Here are some benefits to using a document management system to store, track and manage your regular documents.

Storage

Digitally-archived documents are more visible and easily accessible than files lounging in manila envelopes in filing cabinets, said John McGill, solutions engineer at Infomax. Searching for a document by keywords or dates is much easier electronically in a document management system than leafing through papers. Additionally, if one paper document is damaged or destroyed, your business could lose priceless information for good. Digitally archiving documents through remote storage and automatic backup ensures that disaster won’t destroy them.

Security

Consider how easy it would be to lose a document in the dregs of a filing cabinet or how difficult it would be to keep track of a document multiple people take out of a file. Even if employees store their documents on their individual computers, those files could be destroyed or compromised if a computer is damaged or hacked or if a computer file is deleted.

“If two people work in the same office, only one of us can see the document at the same time in a paper world,” John said. “There also could be documents in an office that not everybody should see. There’s nothing stopping from me from going to that filing cabinet and looking at it.”

With a document management system, you can set permissions so only some employees are able to view documents. The system can also track who checks out or edits a piece.

Forms solutions

Businesses that work directly with customers may benefit from digital forms solutions that allow clients or customers to fill submit forms. The system will then convert forms and input data directly into the company’s management program. The document management system cuts down on clutter and archives forms for future reference.

Digital workflow

Not only do document management systems provide necessary storage and security, they also allow employees an easy system to keep track of tasks. Documents can be edited by different employees and departments. They system will notify another user when the file is ready for their input.

To learn more about our document management system and how it can work for your office, contact us today at 1-800-727-4629.

Pros and Cons of Cloud Computing

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Cloud computing continues to experience an explosion in growth, with more and more businesses looking to the cloud to house their data and applications. In fact, the Cisco Global Cloud Index (GCI) predicts that by 2020, 83 percent of all data will be based in the cloud. With such an explosion in its utilization, moving to the cloud has to be a smart decision for your organization, right? Not so fast. While the cloud is wildly popular and an asset for many companies, like anything else, it has both its pros and its cons. In this blog post we will go over some of them to help you decide whether the cloud is right for you.

Pros:

Reduced Support and Hardware Needs. When you rely on the cloud to house your data and business-critical applications, you’re no longer obligated to maintain your own data center. The risks and burdens of maintaining your IT infrastructure shift to your external partner, so you’ll require a smaller IT staff, not have to invest in hardware such as servers, and not need to upgrade or replace computers as frequently.
Improved Accessibility. Cloud-based applications and data are accessible from practically anywhere via an Internet-connected device. Your software, platforms, and data are no longer tied to your physical network, meaning it can be accessed from any place, at any time.
Better Prepared for a Disaster. Cloud storage makes your data more disaster resistant. A copy of your cloned data is always kept to prevent data loss in the event of a worst-case scenario.

Cons:

Potential Security Risks. While cloud security issues are exaggerated, nothing connected to the Internet is 100 percent secure. It’s essential that you weigh all risk scenarios before hosting your sensitive information with an external provider.
Increased Reliability on the Internet. When you are dependent on the Internet to access your data and applications, a good Internet connection is essential. Problems with Internet access, connection speed, or bandwidth will give you nightmares.
Greater Costs. Despite no longer requiring your own data center, cloud computing can be pricey. Especially if your cloud solution needs to be customized to meet your specific needs.

Despite its growing popularity, cloud computing is not the ideal solution for every organization. It’s important to weigh its pros and cons in respect to your unique situation to help you make an educated decision. Contact Infomax Office Systems to schedule a free IT assessment for your company to help you weigh your options.