iGUARD Interactive

iGuard Interactive includes all the benefits of iGuard Basic, plus more communication and input, such as help desks, account administration and technical assistance.

End-user help desk support, 7am-5pm CST
End-user support for OS, updates and how-to questions
Desktop optimization
User account administration
Quarterly network health reports and conferences
Line of business application assistance
Office visits to remediate serious issues available during normal Infomax business hours**

** The Interactive package includes four hours of on-site service. Fees apply to any additional repair time on site.